Xactly Incent

Implementation of Xactly Incent & Estimator for a technology company from India

Who’s the client?

The company employs more than 4,500 workers across Asia, Australia, Europe, Middle East, and North America. The company's services include digital networks, digital infrastructure, digital application, digital workplace, and cybersecurity.

The challenge:

To calculate sales commissions every quarter

To calculate incentives for salespeople

A lot of different commission plans. A different logic of compensation for each role. Each calculation logic is a bit different as well as additional calculations at year end

Solution:

Implementation of Xactly Incent ® & Estimator

The project

Initially, the client requested an India-based implementation team to avoid communication barriers and time zone differences.
Having a team based in Poland carry out the implementation was a concern, yet SANDS Partners consultants worked together with the client to fully understand their requirements and provide a high level of support.

Outcome:

The commission calculation process got faster due to eliminating the need for manual work and email communication

Every employee has access to the tool. Each time a calculation is done, they log in and review it with no need to exchange e-mails

A lot of emails, manual coordination and communication, manual effort of counting and reviewing spreadsheets got reduced

What the customer says

„We screened multiple vendors and finally we selected Xactly because it was the tool meeting almost 90% to 95% of our requirements. Two must have were: multiple plans and estimator. Thanks to this solution we can check our own compensation for the future quarters, or for the future year”

„How did the process look before? Firstly, the compensation team was collecting data and making the calculations. It was then reviewed by employees. If there were queries, they went back to the compensation team. This back-and-forth communication and calculation used to happen manually until both sides agreed that the calculation is correct. After that, we would send it to payroll to release the incentive payment.”

What our business partners say about us

„We can already say Q1 was a success. We uploaded the data and we saw the results it was matching with what we did manually. We are going to use it independently for the first time for around 40 people but all those things we have already tested and I'm confident that it will be OK.”

Senior Director

Sales Operations & Enablement

Schedule a Free Discovery Call Now

Schedule now

Case studies

Implementation of Xactly Incent in Xing

Commission Expense Accounting

Forecasting

View all cases

What our business partners say about us

SANDS Partners have been instrumental for the expansion of the Xactly international business and helped the transition to the partner-first delivery model. They have proven to be a reliable partner and support our increasing delivery demand.

SANDS’ customer centricity combined with their solid SPM expertise and excellent Xactly products knowledge help us provide amazing customer experience and achieve the best results for our customers

Chris Sloan

Senior Director Alliances EMEA & APAC

SANDS Partners helped us with the implementation of our complex incentive models in XACTLY Incent and loading the system with Data from our CRM System Saleforce.com. We encoutered technical difficulties in this process which SANDS consultants helped us to overcome with the result of a fully functional Incent System. The technical Staff was very skilled in implementing our requirements and the project was lead very well with a standardized procedure and documentation. We had a great project team spirit and the results speak for themselves.

Imo Jacobsen

Technical Project Lead

SANDS Partners are made up of young highly motivated and technically gifted consultants which are supported by an experienced leadership team. SANDS are always searching for ways to improve and deliver more value for their customers. Their efforts translates into truly tangible benefits for their customers, for example the recent investment in project management helps structure the team better, improves communication and allows the consultants to focus on delivery.

I have full trust in SANDS Partners and I look forward to more successful deliver with them in 2023 and beyond

Matthew Cuthill

Director Digital Transformation – Finance

SANDS Partners consultants arrived at our headquarters for kick-off . My first impression was that they knew what they were talking about, they were very credible. They asked many searching questions about various components, and we delved into the details. It is reassuring to know that they were focused on the details and have experience in this field.

Philip van Heerden

Head of RevOps

CaptivateIQ has been expanding its partner network as the business continues to experience significant growth. One area of focus is extending our global reach to provide more high-quality service delivery options for our customers. The team at SANDS Partners has over 15 years of domain expertise and is the premier partner for incentive compensation services in Eastern Europe.

Trevor Childers

Head of Enterprise Sales

Everyone from the SANDS Partners team was very supportive from the very beginning of the implementation project, including the fact that we wanted to accelerate the implementation cycle as much as we could. We wanted to get up and running as quickly as possible. The SANDS Partners team was great about starting the work quickly and they were very flexible even with some slowdowns from different sides. Also the team was pretty transparent, pretty open, and with a good level of communication about what was happening. They handled it the right way.

Ronak Dave

Financial and Sales Operations Manager

Demand for ZINKT products is growing fast, so it was important for us to find a key strategic service partner we can trust to provide best-in-class service in the EMEA markets.

When we work with our clients, we always take a holistic approach to projects, making sure we understand the upstream processes that affect payments accurately. The deep and extensive experience in the SANDS Partners team is unique both in the area of SPM and related upstream systems (such as Salesforce), which makes SANDS Partners an obvious partner for ZINKT.

What is the most important, our teams focus on the same fundamental goal – everything we do is to ensure our customers’ success.

Tom Swinbourne

Chief Executive Officer

Fastmarkets worked with SANDS Partners to implement our new Xactly Incent instance with an integration into Salesforce. The team we worked with was very professional, made themselves available on short notice and helped shaping the system as we were intending it to be. Their flexibility and support were top class and it allowed us to roll out a working system within our tight timeframes. The collaboration was pleasant and efficient, I would highly recommend this team and company to implement medium to large scale incentive automation projects.

Hugo Robein

Divisional Head of Sales Operations

„We choose SANDS Partners to cooperate on a project related to the commission system for our sellers. We knew it is going to be a difficult project to manage and maintain within the short time frame. By establishing a strong relationship built on mutual trust, professionalism, competence, flexibility and common understanding of the goal, we achieved it. That is why we are issuing this certificate of professionalism, competence and flexibility to this excellent relationship that started over a year ago.

The most important lesson we learned during this project is that choosing a competent, flexible and trusted vendor is critical to the success of the project. SANDS Partners have proven their worth many times; they have always gone the extra mile when needed and continue to work closely with us to help us achieve the required results. They are still a highly competent and trusted supplier and made no small contribution to the success of the project ”.

Colm Whelan

IT Project Manager

GRZEGORZ STRUŚ

Member of the Board, COO

Book a discovery call

Name*

Email*

Phone Number

Message*

Consent*

I agree to Sands Partners' Privacy Policy . Your personal data given in the contact form above will be processed for purposes of answering your inquiry and for any further correspondence regarding this inquiry.