SAP Commissions
Skillset to look for

After the acquisition of by SAP in 2018 it’s only natural that the flagship Incentive Compensation Management product, dubbed now SAP Commissions, is getting a full architecture rewrite to core SAP technologies (and will be called SuccessFactors Incentive Management, or SFIM for short).

The previous architecture, based on Oracle, won’t be supported beyond 2026 and the customers face a choice of either upgrading to HANA on Google Hyperscalers or moving to a different ICM/SPM platform vendor.

While it may seem obvious, the skillset to look for when choosing an advisory and implementation partner requires careful consideration.

In the end, hardly any company will be able to do the migration on their own without external consultancy, so choosing the right implementation partner is critical for success of the project. 

A paradox  – experience in a new platform is not the most important

One might think, that when choosing the right implementation partner, the most important skill to look for is its experience in implementing the target platform.

Whether you will decide to upgrade to SFIM or move away from SAP and migrate e.g. to CaptivateIQ, Anaplan, Varicent or any other platform, it is indeed important to know the new platform.

However, what is even more is to understand the old platform – and here’s why.

Regardless if the implementation partner has years of experience in the target system, or is a fresh partner in platform’s ecosystem, in case of any problems there are many ways to get help: get additional trainings, ask on forums or even get external help.

This is true only for the most recent versions of the platform’s architecture.

It’s impossible to learn how the Landing Pad works or how to write StageHooks on Oracle version of SAP Commissions simply because you cannot even get a trial version of this old architecture, not to mention that the documentation is scarce and experienced people are hard to find. 

The partner that has years of experience in the old SAP Commissions architecture will be able not only to properly estimate migration effort, but also advise on how suitable is the platform of your choice to run processes built in your new system

A few practical hints from Sands Partners:

  • Regardless of experience with the target platform, make sure that the implementation partner has years of experience handling SAP Commissions in the architecture version that you use
  • Don’t expect miracles. The implementation partner will need time to analyze your system, and this time may not be for free
  • Do insist on detailed migration plan. An in Excel plan that consist of few boxes marked as “Design” and “Migration” usually is a sign that people that have prepared it don’t understand your system enough to build a proper project plan
  • If you use Landing Pad, make sure that the partner you talk to has experience in Informatica, Oracle and Unix. If you use StageHooks, Oracle experience is very important
  • There’s nothing similar to Advanced Workflows, so if you use this technology, make sure that the implementation partner knows the specific scripting language
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