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Xactly Incent

Implementation of Xactly Incent at CyKor

Who’s the client?

CyKor specializes in addressing business and technology challenges through its expertise in architecture & design, strategic planning, and professional services. The company plays a crucial role in facilitating the implementation of cutting-edge solutions in essential areas such as cybersecurity, software-defined networking, mobility, and data center solutions. To discover more about CyKor's Learn more at : http://www.cykor.com

The Challenge

As the company experiences growth, it has also expanded its sales department which has lead to several challenges in a short period of time:

The introduction of more complex commission structures.

Increased difficulty in efficiently keeping track of all the different commission components.

To address both of these challenges and streamline their commission processes, the company sought a solution that offers the following key features:

Error-free calculations to ensure accuracy in commission payouts.

Comprehensive data tracking capabilities.

Clear and transparent explanations of how the final amount paid to each sales representative is determined.

The Solution

The implementation carried out by SANDS partners team, was completed within a timeframe of 5 months including scoping. The implementation process largely adhered to the planned schedule, resulting in a final outcome that enabled the company to grow steadily without the burden of unnecessary time-consuming tasks. Implementation made by SANDS Partners consultants has proven to be a valuable asset in facilitating the company’s growth and efficiency.

In this case the solution involved the use of:

Xactly Incent

Xactly crm accelerator (Zinkt)

Outcome

Overall, the implementation conducted by SANDS Partners has significantly improved the company’s efficiency, transparency, and preparedness for future growth. What’s worth noting is that:

The growing company is now well-prepared to hire more sales representatives, as commission calculations are faster and more accurate, ensuring seamless onboarding and management of the expanded sales team.

The system has effectively eliminated the need for tracking and manually adjusting potential errors in commission calculations, ensuring reliable and error-free results.

Complex commission structures are no longer a hindrance to the company's growth, as the system effortlessly handles these intricate calculations, allowing the company to focus on expansion without impediments.

Sales representatives now have access to transparent and easily trackable data, providing them with valuable insights into their commissions and the ability to monitor changes over time, leading to increased motivation and performance.

What our business partners say about us

"I am highly satisfied with the project, and I wouldn't alter a thing about it. Despite making some changes to certain components during the implementation phase, which added complexity, the team at SANDS Partners was highly supportive and dedicated to making it work. The communication and project structure they maintained were exceptional, making everything straightforward and transparent. I must say that the SANDS consultants were truly amazing to work with, and I eagerly look forward to continuing our collaboration with them. In fact, we have already solidified this commitment by signing a maintenance contract with them."

Brandy Bennaman

Vice President, Operations at CyKor

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What our business partners say about us

SANDS Partners have been instrumental for the expansion of the Xactly international business and helped the transition to the partner-first delivery model. They have proven to be a reliable partner and support our increasing delivery demand.

SANDS’ customer centricity combined with their solid SPM expertise and excellent Xactly products knowledge help us provide amazing customer experience and achieve the best results for our customers

Chris Sloan

Senior Director Alliances EMEA & APAC

SANDS Partners helped us with the implementation of our complex incentive models in XACTLY Incent and loading the system with Data from our CRM System Saleforce.com. We encoutered technical difficulties in this process which SANDS consultants helped us to overcome with the result of a fully functional Incent System. The technical Staff was very skilled in implementing our requirements and the project was lead very well with a standardized procedure and documentation. We had a great project team spirit and the results speak for themselves.

Imo Jacobsen

Technical Project Lead

SANDS Partners are made up of young highly motivated and technically gifted consultants which are supported by an experienced leadership team. SANDS are always searching for ways to improve and deliver more value for their customers. Their efforts translates into truly tangible benefits for their customers, for example the recent investment in project management helps structure the team better, improves communication and allows the consultants to focus on delivery.

I have full trust in SANDS Partners and I look forward to more successful deliver with them in 2023 and beyond

Matthew Cuthill

Director Digital Transformation – Finance

SANDS Partners consultants arrived at our headquarters for kick-off . My first impression was that they knew what they were talking about, they were very credible. They asked many searching questions about various components, and we delved into the details. It is reassuring to know that they were focused on the details and have experience in this field.

Philip van Heerden

Head of RevOps

CaptivateIQ has been expanding its partner network as the business continues to experience significant growth. One area of focus is extending our global reach to provide more high-quality service delivery options for our customers. The team at SANDS Partners has over 15 years of domain expertise and is the premier partner for incentive compensation services in Eastern Europe.

Trevor Childers

Head of Enterprise Sales

Everyone from the SANDS Partners team was very supportive from the very beginning of the implementation project, including the fact that we wanted to accelerate the implementation cycle as much as we could. We wanted to get up and running as quickly as possible. The SANDS Partners team was great about starting the work quickly and they were very flexible even with some slowdowns from different sides. Also the team was pretty transparent, pretty open, and with a good level of communication about what was happening. They handled it the right way.

Ronak Dave

Financial and Sales Operations Manager

Demand for ZINKT products is growing fast, so it was important for us to find a key strategic service partner we can trust to provide best-in-class service in the EMEA markets.

When we work with our clients, we always take a holistic approach to projects, making sure we understand the upstream processes that affect payments accurately. The deep and extensive experience in the SANDS Partners team is unique both in the area of SPM and related upstream systems (such as Salesforce), which makes SANDS Partners an obvious partner for ZINKT.

What is the most important, our teams focus on the same fundamental goal – everything we do is to ensure our customers’ success.

Tom Swinbourne

Chief Executive Officer

Fastmarkets worked with SANDS Partners to implement our new Xactly Incent instance with an integration into Salesforce. The team we worked with was very professional, made themselves available on short notice and helped shaping the system as we were intending it to be. Their flexibility and support were top class and it allowed us to roll out a working system within our tight timeframes. The collaboration was pleasant and efficient, I would highly recommend this team and company to implement medium to large scale incentive automation projects.

Hugo Robein

Divisional Head of Sales Operations

„We choose SANDS Partners to cooperate on a project related to the commission system for our sellers. We knew it is going to be a difficult project to manage and maintain within the short time frame. By establishing a strong relationship built on mutual trust, professionalism, competence, flexibility and common understanding of the goal, we achieved it. That is why we are issuing this certificate of professionalism, competence and flexibility to this excellent relationship that started over a year ago.

The most important lesson we learned during this project is that choosing a competent, flexible and trusted vendor is critical to the success of the project. SANDS Partners have proven their worth many times; they have always gone the extra mile when needed and continue to work closely with us to help us achieve the required results. They are still a highly competent and trusted supplier and made no small contribution to the success of the project ”.

Colm Whelan

IT Project Manager

GRZEGORZ STRUŚ

Member of the Board, COO

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